woman counselling a client

One to one counselling is available to anyone over the age of 18.

If you are looking for counselling for a child or young person, please have a look at the Youngs Minds website for further details.

Counselling fees

Individual counselling costs £60 per 50 minute session.

Please pay by bank transfer 24 hours before your session.  Bank details will be provided when you book your first session.

Frequently asked questions

What will happen during the first session?

The first session is about getting to know each other a little and establishing whether we would like to work together.  It is a good opportunity for you to ask any questions you may have and there will be plenty of time to talk about what is bringing you to counselling.

Where will counselling take place?


Online counselling is offered using Zoom.  If you choose to work online I will send you a link to download the application if you don’t already have it and ask for a contact number so that in the event of any glitches I can call you and we can decide how to proceed.

On the morning of your session I will email or text a link which you simply need to click on and which will bring you into a virtual ‘waiting room’ until the session is ready to start.

I would advise you find a suitable, private place where you can talk freely without interruption.


I will call you at our agreed slot time.

Face to Face

Sessions are also available from a private consulting room in Ipswich.  Free, onsite parking is also available.

How long is each session?

Each session lasts 50 minutes.

How often are sessions held?

Sessions are offered weekly on the same day and at the same time.  If you find you need something different, please discuss it with me and I will see what I can do.

Do I need to commit to a minimum number of sessions?

You may have some idea from the outset how many sessions you would like or you may wish to keep it open ended.  Either way, I trust that you will know when you have gained what you require from the counselling process and so I do not require you to commit to a certain number of sessions.

Will I need to sign a contract?

Boundaries are important but I prefer to offer an information sheet rather than a formal contract.

I’m feeling anxious

It is very normal to feel anxious.  You’re meeting someone new and will likely open up about issues very personal to you.  Would it help if I told you that I will most likely feel a little nervous too?

What kind of counselling do you offer?

I offer person centred counselling which I believe is a good fit for exploring loss and bereavement.  What you will be offered is space to explore how you think and feel about the loss of your brother or sister.  My job is to create the right conditions to express your thoughts and feelings

Counselling information sheet


During the first session we can agree when we meet and the length of session you would like. Standard sessions are 50 minutes but this can be adjusted to suit your needs. You can keep coming to see me for as long as you find it helpful.

Sessions will be held online, telephone or face to face to be agreed prior to your first session.

If you need to contact me to rearrange or cancel a session you can phone or
text 07578 839779 or email donnagibson@siblingsmatter.co.uk.

Fees are £50 per session and should be paid by bank transfer prior to each

It is expected that our session will begin at the agreed time. If the session begins after this time we will still have to finish on time.

Ethical Framework

I am a member of the British Association for Counselling and Psychotherapy (BACP) and work within their Ethical Framework for the Counselling Professions.  This can be found on the BACP’s website at Ethical Framework for the Counselling Professions.


Apart from the exceptions listed below, the content of our sessions will be
kept confidential:

• If there is a risk of serious harm to yourself or another.
• If a Court Order is issued or a Coroner asks to see my notes.
• If you share information about a proposed act of terrorism/money
laundering/drug trafficking.
• If there is a request by the Police for information regarding a road traffic

If an issue does arise and wherever possible, we would try and come to a
decision on how to proceed together.


I am required by the BACP to attend supervision as a way of reflecting on
the work we do together. I do not often use names. If I do, only your first
name will be used. My supervisor is bound by the same level of confidentiality as I am.


I make brief notes after each session to help me in my work with you and
these are disclosed to no-one other than possibly my supervisor. If you would prefer I didn’t keep notes we can discuss this, however as it is recommended by my professional body and insurance company that I keep notes, it may be difficult not to keep some form of record.


Please try and give at least 48 hours notice of any cancellation and I will
try and do the same. If less than 24 hours notice is given or you are not
available for your session, the full fee will be payable. The fee is chargeable
without this notice because I am unable to offer this space to anyone else.

Social Media

I have a social media presence and you are welcome to look at anything
related to Siblings Matter. I will not communicate through any social media
presence and please be aware that if you make any comment, your anonymity may be compromised.


If you wish to come to counselling primarily to discuss issues around
adoption, please be aware that you have the right to access adoption support services. I can help you find a registered adoption support agency.

Privacy Notice

Details of what information I hold, why and how it is used are available at
privacy policy. If you would like a printed copy, please ask.

Last updated November 2020